Saturday , July 11 2020

WHSmith Careers 2020 – Post Office Operations Manager

Website WHSmith

Job Description:

Soundbyte It’s an exciting time to join WHSmith as we are introducing new Post Offices across our High Street estate! As the Operations Manager, you’ll be responsible for overseeing all aspects of Post Office activity within the branch. If you’re looking for a new challenge and are a team motivator, apply today! Job Description The Opportunity

Job Responsibilities:

  • Create a customer service led culture which is always striving to improve performance
  • Work closely with the Store Manager to identify cost saving measures and sales opportunities through analysis of the Profit & Loss statement
  • Support the Store Manager with employee lifecycle from recruitment to appraisals, training and disciplinary procedures.
  • Maximise opportunities to drive sales and increase footfall
  • Drive the team to achieve both individual and branch targets including sales, shrink, waste, cash loss and staff costs
  • Ensure all staff deliver a professional, friendly service to all customers
  • Play an active role in the branch with the team
  • Ensure the branch is fully compliant with all current legislation and POL compliance and training requirements.

Job Requirements:

  • Town: Uxbridge
  • Previous experience of working to and achieving demanding targets within tight budgets
  • Area of Business: High Street Stores
  • Proven retail experience in a management role
  • Working knowledge of profit & loss accounts
  • Leading by example and setting high standards for your team Format of Business Post Office Store Shift Pattern Flexible – Not Including Nights
  • Hours / Week 39 Full Time / Part Time Full Time Salary Up To 19,058
  • Experience in supporting delivery of store objectives, including maximising sales and controlling shrink
  • Coach and mentor the team to improve performance

Job Details:

Company: WHSmith

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here

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