Saturday , September 19 2020

Safeway Careers – Store Director

Website Safeway

Job Description:

As a primary contact for our customers, the Store Director is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis to provide a positive shopping experience. The Store Director is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees (8 to 12 direct reports plus 100+ bargaining unit and non-contract employees). The Store Director position is a non-union, salaried position and reports to the District Manager.

Job Responsibilities:

  • Ensure store appearance is maintained to company standards
  • Ensure that compliance with all federal, state, local agency, company policies and procedures are properly followed, including, security, safety, food handling and sanitation, weights and measures, refrigeration, wage and hour, etc.
  • Ensure cashier accountability, scanning accuracy and adherence to company security and cash control procedures
  • Monitor product display accuracy and appearance to implement promotions ensuring presentation, pricing and signage are properly displayed and presented according to established practices and plans and ordered in a manner to maintain in-stock conditions
  • Focus on positive customer service/satisfaction experience and ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service
  • Identify areas for improvement and cost control by implementing action plans and procedures to address issues
  • Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance and sales opportunities, shrink, out of stock with staff to ensure positive results
  • Maintain, encourage and possess an “owner mentality”
  • Monitor and build relationships with all vendors to ensure proper adherence to our standards
  • Overall management responsibility for operation of retail grocery store, including store performance, control of cash, budget, inventory/security, customer services, and management of staff
  • Recruit, properly train, coach/develop, encourage and set high standards for job performance of store employees, with assistance of other management personnel. Evaluate employee performance and addresses conduct issues through coaching, counseling and termination process, if needed
  • Maintain appropriate professional relationship with union officials and ensure compliance with collective bargaining agreement provisions, if applicable
  • Forecast, create schedule, and monitor labor to be consistent with store sales, productivity guidelines and wage budgets; create action plan to address cost control issues
  • Create a rewarding work environment where our employees feel valued and empowered

Qualification & Experience:

Candidates who meet the minimum qualifications will be required to complete an assessment to measure key retail management and organizational knowledge.

  • Experience selecting, assessing, developing and coaching employees
  • Must have direct experience managing a P&L budget
  • Overall management responsibility for a minimum of 20 personnel or greater
  • Ability to work flexible schedules
  • Ability to organize and prioritize multiple tasks in a very fast-paced environment
  • High school diploma or equivalent required; college degree is preferred
  • Strong operations experience in receiving, stock and inventory as well as front-end/office management
  • Completion of Denver Division LDP2&3 or equivalent
  • Strong customer service and proven ability to demonstrate leadership skills
  • Excellent communication skills with an upbeat demeanor and sales-oriented personality

Job Details:

Company: Safeway

Vacancy Type:  Full Time

Job Location: Denver, CO, US

Application Deadline: N/A

Apply Here