Friday , October 23 2020

HEB Job Application 2020 – Cust Serv Rep-In Store Shopper

Website H-E-B

Job Description:

As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Job Responsibilities:

  • Maintains / stocks bag areas
  • Minimizes shrink through careful handling of product
  • Gathers baskets and picks up trash inside and outside eStore as needed
  • Organizes / cleans / prepares prep areas, wareroom, and sales floor for incoming trucks
  • Achieves productivity standards
  • Provides excellent customer service; answers product-related questions, locates products, and helps Customers as needed
  • Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
  • Maintains standards for safety and sanitation
  • Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
  • Packages / transports/ loads groceries, merchandise from the Store to customer-s vehicle
  • Loads/ unloads / moves heavy, bulky products to support eCommerce order selection
  • Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers

Job Requirements:

  • Ability to work a flexible schedule
  • Minimum age 18 (mandatory)
  • Ability to use material-handling equipment and maintain license
  • Ability to prioritize and handle cross-functional tasks
  • Advanced customer service skills
  • Communication skills
  • High school diploma, or equivalent
  • Ahigh school diploma
  • Advanced customer service skills; ability to work in a fast-paced environment

Job Details:

Company: H-E-B

Vacancy Type:  Part Time

Job Location: Port Arthur, TX, US

Application Deadline: N/A

Apply Here