Wednesday , December 2 2020

Food Lion Job Application For Customer Service

Website Food Lion

Job Description:

Responsible for managing total store operations. Meet or exceed established financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization. Ensure conditions involving security, safety, and food safety are consistently maintained at the highest levels.

Job Responsibilities:

  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • Perform all other duties and projects as assigned
  • Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
  • Apply and expand industry and market knowledge to create and improve competitive position
  • Ensure that proper control of all store funds and company assets are maintained
  • Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
  • Foster a positive environment which anticipates and satisfies needs of associates and customers and establishes the store as a valued member in the community
  • Maintain an action plan on all associates identified as not meeting the productivity standards of performance or exceeding shrink controls, implement training and accountability as needed
  • Maximize all resources (physical, human and financial) that will enable the store to achieve financial objectives while maximizing sales potential and growing the customer base
  • Assure the recruiting and selection of the best qualified candidates to meet identified store talent needs
  • Ensure compliance with state and federal laws, company policies and standard practices
  • Provide a safe, secure and pleasant environment for customers and associates
  • Lead the implementation of both store specific and corporate initiatives by setting high standards, proper planning and delegation
  • Understand and utilize the Profit and Loss (P&L)
  • Treat all store information with strict confidentiality
  • Value differences (mirror the diversity in the community)
  • Recognize, evaluate and develop associates to balance business objectives and individual needs
  • Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy

Job Requirements:

  •  College graduate or equivalent preferred
  • Solid understanding of store operations required
  • Excellent interpersonal, organizational, communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Ability to lead and direct others
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as
    a “Certified Food Safety Manager” or will be required to attend company provided training and have the
    ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained
    while employed in a position requiring accreditation

Qualification & Experience:

  • Ability to use computers and other communication systems required to perform job functions
  • Ability to use hand held computers for orders, mark downs, scan outs, and inventory
  • Stand 100% of the time, frequently walking short distances
  • Ability to push or pull up to 2000 pounds using a pallet jack or float
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on
  • Be able to handle a variety of substances associated with cleaning and packaging materials, and household
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check invoices, dates, and other written documents

Job Details:

Company: Food Lion

Vacancy Type:  Full Time

Job Location: Greensboro, NC, US

Application Deadline: N/A

Apply Here